2022-01-29 14:28:48
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In order to help outlets better serve key customers, meet more high-quality customers such as enterprises and major e-commerce companies and the personalized and customized logistics needs of a wider market, Yitu headquarters has recently set up a key customer team to launch key customers. Serve.
The key account team will rely on the resources of the head office, through service upgrades, guarantee upgrades, policy upgrades, and together with outlets, to customize logistics solutions with better services and safety for high-quality key customers.
big customer, big service
Major customer service mainly targets listed companies, well-known enterprises and super customers with an average monthly shipment of more than 1,000 tons.
This type of customers has stricter control over logistics costs, higher requirements for service quality, and needs better logistics companies to undertake. In response to this demand, Aneng has created special solutions for large customers.
In terms of policy launch, Aneng will tailor more competitive favorable policies on the one hand, and on the other hand, will ensure the inertia and stability of the policy, provide a fulcrum for the outlets to leverage high-quality customers, and promote long-term and stable good cooperation relation.
Comprehensive consideration has also been made on the quality of service, which is particularly valued by major customers. VIP customers will be included in the company's VIP customer pool. From product identification and other details to in-sale and after-sale, awareness raising, and active actions, VIP protection will be provided. Operations and customer service departments will also open up green channels to provide maximum support and quick response.

Big platform, big support
In business cooperation, excellent qualification, strong brand and strong strength are the basic thresholds for high-quality major customers to choose suppliers.
To this end, in the process of customer development and contract conclusion, the head office will provide qualification support and contract guarantee for powerful outlets. The headquarters takes customer needs as the starting point, directly conducts business negotiations with major customers, signs transportation contracts, supports outlets, solves pain points, enhances mutual trust, and upgrades guarantees.
In addition to providing support in terms of qualifications, the company will also provide outlets with solutions to capital needs, open special loan channels for large customers, and tailor-made financial empowerment products to add operational confidence and development momentum to outlets.
Realizing the value of Aneng by continuously meeting customer needs is the common pursuit of outlets and platforms. Let us work together to allow the Aneng brand to enter a larger market and provide more accurate services for higher-level customers.